Shipping, Delivery & Returns
We
will send off your order by mail within 4 business days of receiving
it and will email you when it's shipped. If you need your package quickly, please e-mail us to make arrangements. There will be an additional charge for this service.
Shipping and handling costs
All prices are in Canadian dollars.
Within Canada:
$49 and under (before taxes)-- $10
over $49 (before taxes) -- FREE
To the U.S:
$49 and under -- $10
over $49 -- FREE
International orders:
If shipping charges for your order are more than $20, we will
contact you by e-mail with the actual price before processing your
order.
Delivery times
Within Canada:
We will mail your order using Canada Post, which usually arrives within 10 business days.
To the U.S.:
We will airmail your order using Canada Post, which can take longer
than 10 business days. Please allow for possible delays by U.S. Customs.
Customs requirements:
All mail is subject to the Customs regulations of the destination
country. As the seller, we will not charge you additional fees for
completing any postal declarations required. As the customer, you are
responsible for any duties that may be charged by your country of
residence.
Returns policy
We
want you to be happy with your purchase. If you are not, for any
reason, you may return the item(s) within 15 days of receipt, at your
expense. Please notify us by e-mail that you will be returning your
purchase.
We
will refund the purchase price, including taxes, less the original
shipping expense, through PayPal. Please return the item in new
condition with original tags and packaging.
Questions?
If you have any questions about our products, shipping or returns policy, please contact us by e-mail.
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