 Shipping & Returns
Shipping policy
We will send off your order by mail within 4 business days of receiving it. We will send you an e-mail to confirm that it has been mailed.
If you need your package quickly, please e-mail us to make arrangements. There will be an additional cost for this service.
Within Canada:
We will mail your order using Canada Post, which usually arrives within 10 business days.
To the U.S.:
We will airmail your order using Canada Post, which can take longer than 10 business days. Please allow for possible delays by U.S. Customs.
Customs requirements:
All mail is subject to the Customs regulations of the destination country. As the seller, we will not charge you additional fees for completing any postal declarations required. As the customer, you are responsible for any duties that may be charged by your country of residence.
Because we do not use private couriers, you will not have to pay customs broker fees.
International orders:
If shipping charges for your order are more than $10.00 CAD, we will contact you by e-mail with the actual price before processing your order.
Returns policy
We want you to be happy with your purchase. If you are not, for any reason, you may return the item(s) within 15 days of receipt, at your expense. Please notify us by e-mail that you will be returning your purchase.
We will refund the purchase price, including taxes, less the original shipping expense, through PayPal. Please return the item in new condition with original tags and packaging.
Questions?
If you have any questions about our products, shipping or returns policy, please contact us by e-mail.
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